Have you ever gotten bent out of shape and felt the sudden urge to immediately vent your frustrations through a text? You know the feeling: something upsets you, and you believe that typing it out and hitting ‘send’ is the fast track to inner peace.

But what about when you’re on the receiving end? When a lengthy message appears out of the blue, causing your heart to skip a beat in apprehension? With that in mind, ask yourself: Does impulsively firing off a text truly do more good than harm?

A few weeks ago, I checked into a VRBO, only to find the air conditioning decided to take a little mini-vacation of its own. Desperate for some relief, I made repeated calls to their emergency line.
Radio silence.
Yet, when I discovered the alternative texting hotline, I thought salvation was near.
The response from the rental management company was less than satisfactory.
They treated my SOS like it was a request for some decorative pillows.
My frustration peaked and I began a long string of texts.
45 to be exact.
I couldn’t stop myself.
I was so worked up sending manic messages that I didn’t bother to check my voicemail to see that they indeed did care and were working on it.

We’ve all been there.
Well, maybe not to that degree…but surely some of you know what I’m talking about!
The hasty scribble of words, the rush of adrenaline, the satisfaction of seeing our emotions spelled out. But in the heat of the moment, we often forget that texts lack tone, context, and the non-verbal cues that come with face-to-face conversations. What we meant as a mere vent might land as a hurtful rant to the receiver.

Next time you’re all riled up and ready to fire off that message, just pause.
Ask yourself: Is this going to make things clearer, or just add to the drama?
Think twice, text once.
It can be the difference between a chat that builds a bridge and one that burns it.

It’s so easy to be brave and bold from behind the safety of our devices.
We find the courage to say things we might never utter face-to-face.
But with that boldness can come recklessness.
Just because we have the platform to instantly share our thoughts doesn’t mean we should.
Let’s be the reason someone smiles at their phone, not the reason they dread the next notification.

P.S. Don’t worry, everything worked out with fine with VRBO. If by ‘worked out’ you mean me getting blacklisted from ever renting a property again.